Terms and Conditions

Welcome to Plan Access ! These terms and conditions ("Agreement") outline the rules and guidelines for using our website and participating in transactions on our platform. By accessing and using our website, you agree to be bound by this Agreement. Please read it carefully.

Definition

"We," "us," or "our" refers to Care Access.

"Website" refers to the Plan Access website and associated platform.

"Seller" refers to independent third-party individuals or entities who list and sell goods on our platform.

"Goods" refers to products or services available for sale on our platform.

"User" or "you" refers to anyone who accesses or uses our website.

Marketplace Sales

Plan Access Marketplace operates as a platform allowing third-party Sellers to list and sell goods. Goods listed by Sellers are transacted directly between you and the Seller. We are not a party to these transactions and do not control aspects such as listing accuracy, quality, shipping, or delivery.

Registration and User Requirements

To access certain features on our website, you must be a registered member. When registering, you must provide accurate personal information. By using our website, you consent to receive direct marketing communications.

Access and Use of the Website

You agree to use the website only through provided interfaces and in compliance with this Agreement and applicable laws. You must not interfere with the website's security features or use unauthorized tools on our site.

Information on the Website

We rely on information provided by Sellers for goods listed on the website. We are not liable for inaccuracies caused by third-party information. You are responsible for verifying information and assessing goods' suitability before making a purchase.

Disclaimer and Liability

We exclude liability for loss or damage related to the website, including errors, information use, personal injury, unauthorized access, interruptions, and more. We do not endorse third-party goods. Some legal guarantees cannot be excluded.

Indemnity

You agree to indemnify and keep us indemnified from any loss or liability arising from claims related to your conduct or breach of this Agreement.

Placing Orders

You are responsible for order accuracy. Orders are offers to purchase goods subject to specific terms. Sellers confirm orders, and we may use fraud detection software. We reserve the right to reject or cancel orders due to fraud or errors.

Guest Checkout

You can make purchases using Guest Checkout, agreeing to our Privacy Policy when providing personal information.

Price, Payment, and Discount Codes

Prices, payments, and discount codes are subject to conditions. Payment is required before dispatch. Discounts may have restrictions and may be cancelled if abused. Returns for discounted items are subject to our policy.

Shipping and Delivery

Goods will be supplied as shown on your order confirmation. Shipping timeframes vary. You are responsible for providing accurate delivery information. Additional charges may apply.

Packaging and Labelling

Goods' appearance and packaging may vary slightly from images due to limitations. Read labels and instructions for consumables.

Software and Technology Purchases

We are not liable for data loss on storage media. Manufacturer warranties apply. Check warranty documents for information.

Change of Mind Returns

Change of mind returns may be accepted within 14 days, subject to conditions. Some items, like intimates, are excluded.

Problems with Your Goods

Contact us for goods-related issues. We may inspect, investigate, and provide remedies for valid claims.

Defective Goods

Goods sold come with guarantees under the Australian Consumer Law. Manufacturer warranties may also apply.

Dispute Resolution – Seller Goods

You are responsible for content you post on our website or social media. We reserve the right to remove inappropriate content.

Social Media and Content

Unresolved disputes with Sellers can be submitted for our dispute resolution procedure.

Intellectual Property

Website content and intellectual property are protected. You may not modify, copy, or decompile content.

Transfer and Assignment

We may transfer this Agreement and disclose personal information to third parties in certain circumstances.

General

We are not liable for delays caused by circumstances beyond our control. This Agreement is governed by laws of Victoria, Australia.

Privacy and Personal Information

Your personal information is governed by our Privacy Policy.

Please review this Agreement before using our platform. Your continued use of Plan Access indicates your acceptance of these terms and conditions.