*Important: Items marked as NDIS eligible may not be covered under your individual plan. If you’re unsure, check with your plan manager or the NDIS before purchasing. Care Access (Plan Access) and our vendors can’t guarantee item eligibility or funding.
*Important: Items marked as NDIS eligible may not be covered under your individual plan. If you’re unsure, check with your plan manager or the NDIS before purchasing. Care Access (Plan Access) and our vendors can’t guarantee item eligibility or funding.
  • 500+ NDIS Consumables
  •  Secure NDIS Checkout
  • Fast Delivery
  • Australian Owned

Understanding NDIS Payment Options

At Plan Access, we support all types of NDIS participants — whether you’re Self Managed, Plan Managed, or NDIA Managed (Agency Managed). Below is a simple guide explaining how each payment option works when ordering through our website.

Self Managed Participants

  • Add your items to the cart and proceed to checkout as normal.
  • Pay upfront using your preferred payment method.
  • Once your order is complete, you’ll receive a tax invoice by email.
  • Use this invoice to self-claim your reimbursement through the NDIS myplace portal.

Plan Managed Participants

  • Add your products to the cart and go to checkout.
  • Fill in your billing and shipping details as usual.
  • Select the Plan Managed option and click Proceed to Pay.
  • This will create an order request — you won’t need to pay upfront.
  • We’ll forward your order and invoice to your plan manager for approval and payment.
  • Once payment is received, we’ll ship your order directly to you.

NDIA Managed (Agency Managed) Participants

  • Add your NDIS-approved products to the cart.
  • Select NDIS Checkout at the payment stage.
  • If the items are eligible under your plan, payment will be processed directly through the NDIA system.
  • For any non-NDIS items, you can complete payment separately using a card.

Need Help?

If you’re unsure which payment type applies to you, or you’d like help with NDIS orders, we’re always happy to assist.

Email: support@planaccess.com.au
Phone: (add your number here)