*Important: Items marked as NDIS eligible may not be covered under your individual plan. If you’re unsure, check with your plan manager or the NDIS before purchasing. Care Access (Plan Access) and our vendors can’t guarantee item eligibility or funding.
*Important: Items marked as NDIS eligible may not be covered under your individual plan. If you’re unsure, check with your plan manager or the NDIS before purchasing. Care Access (Plan Access) and our vendors can’t guarantee item eligibility or funding.

A Complete Guide to Buying NDIS-Approved Incontinence Products

18/06/2025
by Liam Johnson

A Complete Guide to Buying NDIS-Approved Incontinence Products

Managing incontinence is a daily reality for many NDIS participants. Whether related to disability, injury or a medical condition, access to the right continence products can make a major difference to comfort, hygiene and independence.

This guide explains what incontinence products are, how they are funded through the NDIS and what to consider when selecting the right supports for your needs.


What Are Incontinence Products?

Incontinence products are designed to support bladder and bowel management. They help protect skin and clothing, reduce discomfort and allow participants to maintain dignity during daily life.

Common products include:

  • Disposable pads and liners
  • Pull-up pants and washable underwear
  • Mattress protectors and chair pads
  • Catheters, sheaths and drainage bags
  • Cleaning wipes and skin protection creams

These supports may be used occasionally or daily, depending on the participant’s needs.


Are Incontinence Products Funded by the NDIS?

Yes, incontinence products are often funded under the Core Supports category of an NDIS plan. This covers essential items used regularly as part of everyday care.

To be eligible, the product must be related to the participant’s disability and support a goal listed in their plan. In some cases, the NDIA may request a continence assessment or additional information to confirm need and suitability.*


How to Access Incontinence Products Through Your NDIS Plan

How you purchase products depends on how your plan is managed:

Plan Type

How to Buy

Self-managed

Buy directly and claim reimbursement

Plan-managed

Supplier invoices your plan manager

Agency-manged 

Buy from an NDIS-registered provider like Plan Access

Plan Access offers a seamless checkout experience for all management types and is fully registered for agency-managed participants.


Things to Consider When Choosing Incontinence Supports

Choosing the right product can improve comfort, reduce costs and prevent skin irritation. Key factors include:

Level of Absorbency Needed

Consider whether light, moderate or heavy support is required based on the participant’s daily needs.

Disposable vs Reusable Products

Disposable items are convenient but add up in cost. Reusable options, such as washable pads or briefs, may be more economical over time.

Skin Health and Comfort

Look for breathable, hypoallergenic materials and consider skin barrier creams for added protection.

Sizing and Fit

A good fit ensures better comfort, leak protection and ease of use.

Ease of Changing and Use

Some participants may need products they can manage independently, while others may require carer support.


Trusted Types of NDIS-Approved Incontinence Products

Some of the most widely used options include:

  • Pads and liners – Ideal for light to moderate needs
  • Pull-up pants and briefs – Easy to change, suitable for day or night
  • Bed and chair protectors – Shield furniture from leakage
  • Catheters and drainage bags – For participants with more complex needs (usually prescribed by a clinician)
  • Skin care products – Maintain hygiene and protect against irritation

You can find many of these products in the Continence Supports and Continence Aids categories on Plan Access.


Shop Incontinence Products with Plan Access

We stock a growing range of continence care items selected for quality, comfort and NDIS compatibility. You’ll find:

  • Disposable and reusable options for all ages
  • Products from trusted Australian brands
  • Fast, discreet delivery
  • Direct NDIS checkout for agency-managed plans

Explore our Continence Supports and Continence Aids categories to browse the full range.


FAQs About Buying NDIS Incontinence Supports

Can I buy incontinence products under Core Supports? Yes, this is usually the most common way they are funded.*

Do I need a continence assessment to access funding? Not always. For regular low-cost items, a plan that includes continence needs is often enough. Higher-cost or complex products may require an assessment or quote.*

Are reusable products covered by the NDIS? Yes, if they are reasonable and necessary to meet the participant’s goals. Many reusable items are cost-effective long-term options.*


Conclusion

Incontinence supports are more than just products — they’re key to preserving dignity, safety and comfort. Whether used daily or occasionally, the right products can make a real difference in quality of life.

Browse the Continence Supports and Continence Aids categories on Plan Access to find trusted options that work for your needs and your plan.



* The listing of an item as NDIS eligible does not ensure its funding under your individual plan. Should uncertainty arise regarding the appropriateness of purchasing an item with your plan funds, consultation with your plan coordinator or the NDIS is advised. As the e-commerce site owner, Care Access (Plan Access), or the vendor listing the item as a provider, we offer no assurance that the product aligns with a specific NDIS item code or is appropriate for purchase through your NDIS plan.

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