A Complete Guide to Buying NDIS-Approved Incontinence Products
Managing incontinence is a daily reality for many NDIS participants. Whether related to disability, injury or a medical condition, access to the right continence products can make a major difference to comfort, hygiene and independence.
This guide explains what incontinence products are, how they are funded through the NDIS and what to consider when selecting the right supports for your needs.
Incontinence products are designed to support bladder and bowel management. They help protect skin and clothing, reduce discomfort and allow participants to maintain dignity during daily life.
Common products include:
These supports may be used occasionally or daily, depending on the participant’s needs.
Yes, incontinence products are often funded under the Core Supports category of an NDIS plan. This covers essential items used regularly as part of everyday care.
To be eligible, the product must be related to the participant’s disability and support a goal listed in their plan. In some cases, the NDIA may request a continence assessment or additional information to confirm need and suitability.*
How you purchase products depends on how your plan is managed:
Plan Type | How to Buy |
Self-managed | Buy directly and claim reimbursement |
Plan-managed | Supplier invoices your plan manager |
Agency-manged | Buy from an NDIS-registered provider like Plan Access |
Plan Access offers a seamless checkout experience for all management types and is fully registered for agency-managed participants.
Choosing the right product can improve comfort, reduce costs and prevent skin irritation. Key factors include:
Consider whether light, moderate or heavy support is required based on the participant’s daily needs.
Disposable items are convenient but add up in cost. Reusable options, such as washable pads or briefs, may be more economical over time.
Look for breathable, hypoallergenic materials and consider skin barrier creams for added protection.
A good fit ensures better comfort, leak protection and ease of use.
Some participants may need products they can manage independently, while others may require carer support.
Some of the most widely used options include:
You can find many of these products in the Continence Supports and Continence Aids categories on Plan Access.
We stock a growing range of continence care items selected for quality, comfort and NDIS compatibility. You’ll find:
Explore our Continence Supports and Continence Aids categories to browse the full range.
Can I buy incontinence products under Core Supports? Yes, this is usually the most common way they are funded.*
Do I need a continence assessment to access funding? Not always. For regular low-cost items, a plan that includes continence needs is often enough. Higher-cost or complex products may require an assessment or quote.*
Are reusable products covered by the NDIS? Yes, if they are reasonable and necessary to meet the participant’s goals. Many reusable items are cost-effective long-term options.*
Incontinence supports are more than just products — they’re key to preserving dignity, safety and comfort. Whether used daily or occasionally, the right products can make a real difference in quality of life.
Browse the Continence Supports and Continence Aids categories on Plan Access to find trusted options that work for your needs and your plan.
* The listing of an item as NDIS eligible does not ensure its funding under your individual plan. Should uncertainty arise regarding the appropriateness of purchasing an item with your plan funds, consultation with your plan coordinator or the NDIS is advised. As the e-commerce site owner, Care Access (Plan Access), or the vendor listing the item as a provider, we offer no assurance that the product aligns with a specific NDIS item code or is appropriate for purchase through your NDIS plan.
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