*Important: Items marked as NDIS eligible may not be covered under your individual plan. If you’re unsure, check with your plan manager or the NDIS before purchasing. Care Access (Plan Access) and our vendors can’t guarantee item eligibility or funding.
*Important: Items marked as NDIS eligible may not be covered under your individual plan. If you’re unsure, check with your plan manager or the NDIS before purchasing. Care Access (Plan Access) and our vendors can’t guarantee item eligibility or funding.
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A Complete Guide to Buying NDIS-Approved Incontinence Products

18/06/2025
by Shashini Wanigasekara

Managing incontinence is a daily reality for many NDIS participants. Whether related to disability, injury, or a medical condition, access to the right continence products can make a major difference to comfort, hygiene, and independence.

This guide explains what incontinence products are, how they are funded through the NDIS, and what to consider when selecting the right supports for your needs.

What Are Incontinence Products?

Incontinence products support bladder and bowel management. They help protect skin and clothing, reduce discomfort, and allow participants to maintain dignity during daily life.

Common products include:

These supports may be used occasionally or daily, depending on the participant’s needs.

Are Incontinence Products Funded by the NDIS?

Yes, they are often funded under the Core Supports category of an NDIS plan, covering essential items used regularly as part of everyday care.

To be eligible, products must be related to the participant’s disability and support a goal listed in their plan. In some cases, the NDIA may request a continence assessment or additional information to confirm need and suitability.*

How to Access Incontinence Products Through Your NDIS Plan

How you purchase products depends on how your plan is managed:

Plan Type How to Buy
Self-managed Buy directly and claim reimbursement
Plan-managed Supplier invoices your plan manager
Agency-managed Buy from an NDIS-registered provider like Plan Access

Plan Access offers a seamless checkout experience for all plan types and is fully registered for agency-managed participants.

Things to Consider When Choosing Incontinence Supports

Choosing the right product can improve comfort, reduce costs, and prevent skin irritation. Key factors include:

Level of Absorbency Needed

Consider whether light, moderate, or heavy support is required based on daily needs.

Disposable vs Reusable Products

Disposable items are convenient but accumulate costs. Reusable options, such as washable pads or briefs, may be more economical over time.

Skin Health and Comfort

Look for breathable, hypoallergenic materials and consider skin barrier creams for added protection.

Sizing and Fit

A good fit ensures better comfort, leak protection, and ease of use.

Ease of Changing and Use

Some participants may need products they can manage independently, while others may require carer support.

Trusted Types of NDIS-Approved Incontinence Products

  • Pads and liners – Ideal for light to moderate needs
  • Pull-up pants and briefs – Easy to change, suitable for day or night
  • Bed and chair protectors – Shield furniture from leakage
  • Catheters and drainage bags – For complex needs (usually prescribed by a clinician)
  • Skin care products – Maintain hygiene and prevent irritation

You can find many of these products in the Continence Supports and Continence Aids categories on Plan Access.

Shop Incontinence Products with Plan Access

We stock a growing range of continence care items selected for quality, comfort, and NDIS compatibility. You’ll find:

  • Disposable and reusable options for all ages
  • Products from trusted Australian brands
  • Fast, discreet delivery
  • Direct NDIS checkout for agency-managed plans

Explore our Continence Supports and Continence Aids categories to browse the full range.

FAQs About Buying NDIS Incontinence Supports

Can I buy incontinence products under Core Supports? Yes, this is usually the most common way they are funded.*

Do I need a continence assessment to access funding? Not always. For regular low-cost items, a plan that includes continence needs is often enough. Higher-cost or complex products may require an assessment or quote.*

Are reusable products covered by the NDIS? Yes, if they are reasonable and necessary to meet the participant’s goals. Many reusable items are cost-effective long-term options.*

Conclusion

Incontinence supports are more than just products—they’re key to preserving dignity, safety, and comfort. Whether used daily or occasionally, the right products can make a real difference in quality of life.

Browse the Continence Supports and Continence Aids categories on Plan Access to find trusted options that work for your needs and your plan.

*The listing of an item as NDIS eligible does not ensure its funding under your individual plan. Consult your plan coordinator or the NDIS if unsure. Plan Access or the vendor offers no assurance that the product aligns with a specific NDIS item code or is appropriate for purchase through your plan.

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